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Shipping policy

We Ship in INDIA!

We are excited to share our product as Clarity water solution throughout INDIA. We ship from our warehouses in Indore.

Processing Time

Orders are processed and shipped in 1-2 business days, likely sooner.

Once your order ships, you will be sent a confirmation email containing your tracking information. Please allow 24-48 hours for the tracking to update. If you have not received this email, kindly check your other email folders, or email us at claritywatersolution@gmail.com for further support. Please note that we cannot be held accountable for any shipping delays caused by the carrier.

Should inaccurate or incomplete address information be provided, it may delay processing time by 1-2 business days. All customers are encouraged to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.

Shipping Estimates and Tracking

Shipping Options:

Standard (5-10 Business Days)

Express (3-5 Business Days to Cities)

Please note that specific carriers cannot be selected.
Taxes & Duties

As your order is shipped DDU (Delivered Duty Unpaid), orders being shipped internationally may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and must be paid to your local carrier or government in order to receive your order. These fees are not collected by Clarity water solution.

How Can I Change My Order?

If you wish to change your order details, i.e. remove/add products to your cart or change your address, please contact claritywatersolution@gmail.com as soon as possible. Since we process orders as quickly as possible to expedite shipping times, it is not guaranteed that we will be able to adjust your order details before your order begins processing but we’ll do our best.

I Didn’t Receive my Package

If your tracking information indicates that your order has been delivered, kindly check with your neighbours who may have received the package on your behalf. In addition, please reach out to your local post office for additional information as well, in case it was delivered there instead. If you are not able to locate your order, kindly contact claritywatersolution@gmail.com for further assistance.

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